Marinios IPTV Refund Policy

At Marinios IPTV, customer satisfaction is important to us. This IPTV Refund Policy explains the terms and conditions related to subscription refunds, technical issue handling, and payment processing timelines. By purchasing a Marinios IPTV subscription, you agree to the terms outlined below.

Technical Issues & Support Resolution

We are committed to providing a stable and high-quality IPTV service. If you experience technical difficulties, you must first contact our support team and allow us a full opportunity to diagnose and resolve the issue.

Refund requests based on technical problems cannot be processed unless our support team has been given adequate time to assist and attempt a solution. Many issues are device-related, internet-related, or configuration-related and can be resolved quickly.

72-Hour Refund Eligibility Window

Refund requests may be submitted within 72 hours (3 days) from the original purchase date.

After the 72-hour period has passed, a full refund is no longer available. We strongly encourage customers to test the service immediately after activation.

Full Refund Conditions

A full refund will only be issued if:

• The refund request is submitted within the first 72 hours of purchase.
• Our support team is unable to resolve the reported issue within a reasonable timeframe.

Partial Refund Policy

If a refund is requested after the initial 72-hour window and is approved, the amount refunded will be calculated proportionally based on the duration of subscription usage.

Partial refunds are determined fairly and reasonably, taking into account the active service period.

Payment Processing & Banking Delays

For payments made via credit or debit card, refunds are generally processed within 20 to 31 business days depending on your bank.

In certain cases, processing times may extend up to 90 days, depending on the payment provider and financial institution.

Please note that Marinios IPTV is not the payment processor. We do not control banking systems, transaction clearing times, or external financial delays.

Refund Request Procedure

To request a refund, customers must contact our official support team through the provided communication channels on our website.

Each case is carefully reviewed. Our support team will contact you directly to confirm the details and ensure your request is handled professionally, transparently, and fairly.

We reserve the right to refuse refund requests that do not comply with the terms outlined in this policy.